Frequently Asked Questions

Commission rates vary by product and vendor, but typically range from 10% to 20% of the net sale amount.

• Default rate: 10% for most products
• Premium products: Up to 20% for high-value items
• Volume bonuses: Higher rates for top-performing affiliates
• Special promotions: Temporary increased rates during campaigns

You can see the exact commission rate for each product in your affiliate dashboard.

Our tracking cookies are valid for 30 days by default. This means:

• If someone clicks your link, you get credit for any purchase they make within 30 days
• The cookie persists across browser sessions and device restarts
• Last-click attribution - the most recent affiliate link gets the commission
• Some special campaigns may have different cookie durations (7-90 days)

This generous cookie window gives your referrals plenty of time to make a purchase decision.

We offer fast and reliable payouts with multiple options:

Payment Schedule:

• On-demand payouts: Request payment anytime (minimum ₹100)
• Processing time: 3-5 business days
• Hold period: 7 days after sale for refund protection

Payment Methods:

• Bank transfer (NEFT/IMPS) - No fees
• UPI payments - Instant processing
• PayPal (international affiliates)

Payment Process:

1. Sales are held for 7 days (refund protection)
2. Approved commissions appear in your available balance
3. Request payout from your dashboard
4. Receive payment within 3-5 business days

Yes! You can promote our products across multiple platforms:

Allowed Promotion Methods:

• Websites & Blogs: Product reviews, comparison sites, niche blogs
• Social Media: Facebook, Instagram, Twitter, YouTube, TikTok
• Email Marketing: Newsletters and promotional emails
• Paid Advertising: Google Ads, Facebook Ads (with approval)
• Mobile Apps: Shopping apps and deal aggregators

Requirements:

• All promotional content must comply with our brand guidelines
• Disclose affiliate relationships as required by law
• No trademark bidding without permission
• No spam or misleading advertising

The same affiliate code works across all your promotional channels.

We handle refunds fairly and transparently:

Refund Process:

• Pending commissions: Automatically cancelled (no impact on you)
• Approved commissions: Deducted from your next payout
• Already paid commissions: Deducted from future earnings

Protection Measures:

• 7-day hold period: Most refunds happen before commission approval
• Quality products: We work with reputable vendors to minimize returns
• Clear policies: Customers understand return policies before purchase

Your Dashboard:

• Real-time refund notifications
• Detailed refund history and reasons
• Net earnings calculations (after refunds)

Refunds are a normal part of e-commerce, and our system handles them automatically without any action needed from you.

Your affiliate dashboard provides comprehensive analytics:

Real-time Metrics:

• Clicks: Total and unique clicks on your links
• Conversions: Number of sales generated
• Conversion rate: Percentage of clicks that result in sales
• Earnings: Pending, approved, and paid commissions

Advanced Reports:

• Daily, weekly, and monthly performance trends
• Top-performing products and campaigns
• Geographic breakdown of your audience
• Device and browser analytics

Export Options:

• CSV exports for external analysis
• Custom date range reports
• Tax reporting documents

We're committed to your success with comprehensive support:

Technical Support:

• Email support (response within 24 hours)
• Live chat during business hours
• Comprehensive documentation and tutorials
• Video guides for common tasks

Marketing Resources:

• High-quality product images and banners
• Pre-written promotional content
• Seasonal campaign materials
• Best practice guides and case studies

Account Management:

• Dedicated support for high-volume affiliates
• Performance optimization consultations
• Custom commission negotiations
• Priority access to new products and campaigns